1. We have a self return policy. In order to return the product you will have to pack the item and ship it to vendor’s address which will be informed to you in E-mail once you select the products to return on our Return panel.
2. Items are eligible for return if they are being returned within 7 days of delivery and fulfil any of the following conditions :
– Item was delivered to you in a damaged / defective condition.
– Item was not as per the image displayed on the website.
3. All items must be returned in their original condition, with price tags intact, original accessories and in the original packaging as delivered to you.
4. The cost of return shipping will not be covered by mysoresilksaree.com. Only in case of damaged products or products that are received wrong, Mysore Silk Udyog would cover the return shipping costs up to Rs. 100.
5. You may request for Replacement (exchange) of product, or refund of money or coupon worth product amount, that you could use on future purchase from Mysore Silk Udyog.